Uwe’s error #96776

https://thebrain.zendesk.com/agent/tickets/96776

Hello Uwe,

Thank you for reaching out, and it’s great to hear from you again!

We’ll definitely take a closer look at this error. In the meantime, could you let us know if you’re completely unable to use the app on your iPhone, or is the issue limited to a specific Brain or action?

If you're still able to access the app at all, it would be very helpful if you could send us a log file so we can investigate further. To do that:

1. Tap the settings icon (or your user initials) in the top-right corner of the app
2. Select Support
3. Tap Email Log File

If you’re unable to access the settings due to the error appearing on launch, just let us know and we’ll explore other options.

Looking forward to your reply!

Best regards,

John