Open in TheBrain

Update 2 to Jaime menu issue #97233

https://thebrain.zendesk.com/agent/tickets/97233

Hello again,  Jaime,

Thanks again for the video, that’s definitely unexpected behavior.

We reviewed the log you sent, but to help us better pinpoint what’s happening, could you please try the following:

  1. Close TheBrain completely
  2. Navigate to the log directory via Help > Open Log Directory
  3. Delete the currentoutput.log file
  4. Reopen TheBrain, replicate the issue again (switching tabs until the toolbar disappears)
  5. After replicating, send us the new output.log file

Also, as a test, please try enabling this setting:

Options > Preferences > Look & Feel > Compact Window Title Bar

Let us know if toggling that changes the behavior in any way.

Looking forward to your update, this will help us investigate further.

Best regards,

John