XML problem when importing into TheBrain #97279

https://thebrain.zendesk.com/agent/tickets/97279

Hi Jim,

Thank you for sending the log and for the detailed explanation of the issue.

From the error you're seeing, it’s likely that certain characters or formatting in the XML structure, especially from newer versions of FreeMind, are triggering an import error in TheBrain.

To help us investigate this further, could you please send us a copy of the FreeMind .mm file you’re trying to import? If possible, a simplified version that still fails to import would be ideal, as it will help us pinpoint the problem more quickly.

We appreciate you bringing this to our attention and look forward to getting this resolved.

Best regards,

John