Search Error in TheBrain 15.0.572 #101133

https://thebrain.zendesk.com/agent/tickets/101133

Hello Ron,

Thank you for reaching out.

Since reinstalling did not resolve it, we’ll need to review what is happening when search fails.

Could you please send us your Output.log right after reproducing the search error?

You can find it here:

Main Menu > Help > Open Log Director

y

Then attach the file named:

Output.log

Please also send a screenshot of the search error if possible, and let us know:

• What search term or query triggers the error?
• Does it happen with every search, or only certain searches?
• Does it happen in one specific Brain or across multiple Brains?
• Are you searching within the Brain, across all Brains, or using an AI/Cerebro-related search?
• What were you doing right before the error first started appearing?
• Are you able to reproduce the same error in a newly created test Brain?

Once we have the log and reproduction details, we can review this further.

Best regards,

John