MacOS helper app installer issue #95415

https://thebrain.zendesk.com/agent/tickets/95415

Hello again, Tom,

That’s fantastic to hear! Now, let’s tackle the Mac issue.

Here’s what I’d recommend:

1. Visit thebrain.com/download to ensure you have the latest installer.
2. Download the latest version for macOS from there.
3. Open the installer file once the download completes.
4. When the installation window appears, drag TheBrain icon into the Applications folder, replacing the current version you have installed.

This process ensures you’re working with a fresh installation, which can often resolve issues with the app.

If you run into any further issues or have questions while following these steps, please don’t hesitate to reach out. I’ll be happy to assist you further.

Looking forward to hearing how it goes!

Best regards,

John