Metadb reset Uwe #96195

https://thebrain.zendesk.com/agent/tickets/96195

Hello again Uwe!

Based on the log files you provided, it looks like a MetaDB reset is needed to resolve the issue. Please follow these steps:

1. Close TheBrain if it is currently running.

2. Navigate to the MetaDB folder:
   • Open File Explorer.
   • In the File Path Bar at the top, right-click and select Edit Address.
   • Type %LocalAppData% (without quotes) and press Enter.
   • Open the TheBrain folder, then navigate to MetaDB.

3. Rename the MetaDB file:
   • Locate the file TheBrainMeta.db.
   • Right-click and rename it to TheBrainMeta.db.old.

4. Restart TheBrain and log in again. (This will create a new, uncorrupted database upon restart.)

After completing these steps, TheBrain should function normally. If the issue persists, please send us a new Output.log file so we can investigate further.

Let me know if you have any questions!

Best regards,

John