Wrong installer for macos #99770
https://thebrain.zendesk.com/agent/tickets/99770
Hello Richard,
Thank you for reaching out. It was great chatting with you earlier.
As we discussed, the issue was caused by downloading the incorrect installer for your Mac architecture. Now that the correct version has been installed, everything should be working properly.
Please let us know if you run into anything else.
Best regards,
John