Issue Editing Notes #98678

https://thebrain.zendesk.com/agent/tickets/98678

Hello Dr. Stock,

Thank you for contacting us, and for sending the Output.log. I understand how urgent it is when the Notes editor stops responding.

To see exactly what the editor is doing on your screen, could you please send a short screen recording showing what happens when you click inside the Notes area and try to type or move the cursor? This will help us determine whether it is a focus issue, a view-mode issue, or something else.

Along with the recording, could you also let me know:

1. Whether this happens in every brain you open, or only in one specific brain.
2. Whether you are using the macOS desktop app or app.thebrain.com in a browser.

Once I have those details, I’ll review them together with your log and guide you through the next steps right away.

Best regards,

John