Cannot access the brain on android app (Ambika) #96357

https://thebrain.zendesk.com/agent/tickets/96357

Hello / Namaste Ambika,

Thank you for reaching out and for your kind words about TheBrain! We truly appreciate your support.

This is the first time we've encountered this specific error, so we appreciate you bringing it to our attention. To help us investigate further, could you provide some additional details?

• Which thought were you trying to open when this issue occurred?
• If possible, please try accessing the same thought on the desktop client and retrieve its notes.md file by pressing Ctrl + Shift + F. Then, send us the file so we can inspect it.
• Alternatively, you can add support@thebrain.com as a reader to your Brain’s sharing settings, then share to us the link and we’ll take a closer look on our end.

Looking forward to your response so we can assist you further!

Best regards,

John