Ticket #94946

https://thebrain.zendesk.com/agent/tickets/94946

Hello,

Thank you for confirming your account information! We’ve verified that you have a Pro Combo subscription, so you should indeed be able to attach files to thoughts in TheBrain and sync across devices.

I noticed you mentioned version 16.2; however, the latest iOS version of TheBrain is 14.9.46, and it is running smoothly. We recommend updating your app to this latest version via the App Store to see if this resolves the issue.

If you encounter any difficulties, please feel free to reach out—we’re here to help!

Best regards,

John