Open in TheBrain

How to get TheBrain Beta

Widget Name: TheBrain Technologies

Date: 2024-12-18 03:18:25

Email: turner.gerald@outlook.com

Name: TurnerG

     03:08:42 - unknown@example.com: Hello;
     03:08:57 - ysuratwala@thebrain.com: Hello there :)  How may I help you?;
     03:09:15 - unknown@example.com: I have a few questions ;
     03:09:25 - ysuratwala@thebrain.com: Sure, fire away!;
     03:10:55 - unknown@example.com: I accidentally deleted the app off my android phone but unable to locate the version I was using. They only have the old version available.;
     03:12:12 - ysuratwala@thebrain.com: Ah,;
     03:12:33 - ysuratwala@thebrain.com: When you are on the playstore page for TheBrain, do you happen to see the join beta option?;
     03:12:40 - ysuratwala@thebrain.com: You may need to scroll a bit down;
     03:12:51 - unknown@example.com: No;
     03:14:00 - unknown@example.com: It's not there, it use to be.;
     03:14:15 - ysuratwala@thebrain.com: That is weird, please give me a minute;
     03:14:32 - unknown@example.com: Ok;
     03:14:53 - ysuratwala@thebrain.com: Try following this link: https://play.google.com/apps/testing/com.thebrain.android;
     03:15:11 - unknown@example.com: Ok...;
     03:15:43 - ysuratwala@thebrain.com: Let me know how it goes;
     03:16:20 - unknown@example.com: It still has the old version...;
     03:17:00 - unknown@example.com: I had the updated version with the built-in ai ;
     03:17:25 - unknown@example.com: It's on my iPad and MacBook ;
     03:17:27 - ysuratwala@thebrain.com: I see ... Is it okay if we continue this via email? That way we can keep track on things even if this chat closes;
     03:17:36 - ysuratwala@thebrain.com: Please do give me your email as well;
     03:18:25 - unknown@example.com: my account is under my email address Turner.Gerald@outlook.com ;
     03:18:30 - ysuratwala@thebrain.com: /record;
     03:18:40 - turner.gerald@outlook.com: Pro user;
     03:19:32 - ysuratwala@thebrain.com: Thank you so much, I will check with the playstore version and consult with my team if needed, in the case this chat closes, I will see you via email :) Thank you so much once again for bringing this to our attention;
     03:20:54 - turner.gerald@outlook.com: But I also wanted to know how can I put my picture or logo up in the right corner.;
     03:21:15 - turner.gerald@outlook.com: Instead of my initials ;
     03:23:09 - ysuratwala@thebrain.com: How about this link? https://www.thebrain.com/products/android;
     03:23:35 - turner.gerald@outlook.com: Let me try that ;
     03:25:29 - turner.gerald@outlook.com: That also didn't work;
     03:26:32 - turner.gerald@outlook.com: It redirects me back to the Android play store ;
     03:26:45 - ysuratwala@thebrain.com: Can you please tell me what you see in that link?;
     03:27:00 - ysuratwala@thebrain.com: I would really appreciate if you could send in a screenshot as well;
     03:28:41 - ysuratwala@thebrain.com: Or you could sent it to support@thebrain.com;
     03:30:07 - ysuratwala@thebrain.com: Oh, you are already in the beta;
     03:30:33 - ysuratwala@thebrain.com: Go ahead and install it;
     03:30:46 - turner.gerald@outlook.com: But the icon isn't the same;
     03:30:59 - turner.gerald@outlook.com: It was blue ;
     03:31:22 - ysuratwala@thebrain.com: You can also check the about section;
     03:31:28 - ysuratwala@thebrain.com: One second;
     03:32:53 - turner.gerald@outlook.com: I installed it and it's blue now...;
     03:33:42 - ysuratwala@thebrain.com: Do let me know if the version installed is the same as mine;
     03:33:57 - ysuratwala@thebrain.com: i.e, 14.9.52.2;
     03:34:04 - ysuratwala@thebrain.com: That is the latest build;
     03:34:22 - turner.gerald@outlook.com: It's the updated version, thanks...;
     03:34:43 - turner.gerald@outlook.com: Now what about having my picture or logo up in the right hand corner at the top. ;
     03:35:00 - ysuratwala@thebrain.com: Wew ...  That's great, lets move on to the logo?;
     03:35:21 - ysuratwala@thebrain.com: I see your ticket in here as well.;
     03:36:06 - turner.gerald@outlook.com: I I sent an email earlier and they requested me to create a password for some strange reason. I'm already a pro user and have a password but it didn't accept it ;
     03:38:03 - ysuratwala@thebrain.com: Yes you are correct, what you were doing was re-logging into the brain (Or opening another instance of the brain) I suppose;
     03:38:11 - ysuratwala@thebrain.com: The right way to put a logo is;
     03:38:16 - ysuratwala@thebrain.com: go to Gravatar.com and associate a picture with the same email address being used in your account.;
     03:38:32 - ysuratwala@thebrain.com: https://gravatar.com/;
     03:40:02 - turner.gerald@outlook.com: Well that picture show up on my Mac and also on my iPad at the same time or do I only have a picture there? ;
     03:40:59 - ysuratwala@thebrain.com: Once you have made your gravatar, it will show up on all devices that you have logged in;
     03:42:15 - turner.gerald@outlook.com: Thanks for your help...;
     03:43:43 - turner.gerald@outlook.com: Your assistance has been most helpful, thank you very much and you have a good day. ;
     03:44:05 - ysuratwala@thebrain.com: Sure no problem :) Have a wonderful day ahead! Oh, and Happy Holidays to you and your loved ones;
     03:44:30 - ysuratwala@thebrain.com: I am always happy to assist!;
     03:44:32 - turner.gerald@outlook.com: Happy holidays to you too...;
     03:45:02 - turner.gerald@outlook.com: Bye for now...;
     03:45:07 - ysuratwala@thebrain.com: Bye!;