Autorenew quesiton #98272

Hello,

Thank you for reaching out, much appreciated. I checked on our end, and your subscription does not currently have auto-renewal enabled.

If you’d like to confirm or add payment details for renewal, you can do so anytime by logging in at https://app.thebrain.com, then:

Click your initials/avatar at the top right
Go to Account Info and Tools
Select Subscription and License Management
Under Payment Info, you’ll see the option to update your credit card or set auto-renewal.

If you run into any difficulty or would prefer that we assist directly, just let us know and we’ll be glad to help.

Best regards,

John