Shared Thought Pages edit #100134

https://thebrain.zendesk.com/agent/tickets/100134

Hello Lary!

Hope you are doing well, since we had discussed this over the livechat on our webpage, I will attach the transcript here for your reference:

07:20:12 - lary@kirchenbauer.com: Need some help with the Shared Pages. Despite the settings and page describing Shared Pages, I see no way to change the url?;

 07:21:17 - ysuratwala@thebrain.com: Hello, thank you for reaching out;

 07:21:50 - lary@kirchenbauer.com: Hi John. I need some help to resolve this ASAP. Thanks.;

 07:22:00 - ysuratwala@thebrain.com: Taking a look;

 07:25:52 - lary@kirchenbauer.com: Thanks, John;

 07:27:43 - ysuratwala@thebrain.com: Again ... you wish to change the shared thought page URL? correct?;

 07:28:18 - lary@kirchenbauer.com: I want to change the url. It now shows "LaryConch". I assume I can change it to whatever I want?;

 07:29:40 - lary@kirchenbauer.com: This page - https://app.thebrain.com/s/harlan/shared-thought-pages - suggested it was easy to change but clicking on it does NOT bring up any edit capability.;

 07:32:22 - ysuratwala@thebrain.com: Checking with the team on this ...;

 07:40:32 - ysuratwala@thebrain.com: The username cannot be changed, but the url path suceeding it, can be;

 07:41:16 - lary@kirchenbauer.com: So where did that user name come from? Can it be changed somewhere? I've never seen it before but it's certainly not what I want?;

 07:41:44 - ysuratwala@thebrain.com: That username is from your account;

 07:42:04 - ysuratwala@thebrain.com: I can change it if you wish for it;

 07:42:11 - ysuratwala@thebrain.com: Just let me know the new name;

 07:43:11 - lary@kirchenbauer.com: Is it easy to do? I'm thinking "LaryKirchenbauer" but that's a bit long.;

 07:43:40 - lary@kirchenbauer.com: Can't help that I have such a long last name. (<;;

 07:43:56 - ysuratwala@thebrain.com: To answer your broader question, to adjust shared thought page, click the url below the listing in Settings > Brain > Shared Pages:;

 07:45:07 - lary@kirchenbauer.com: Yes, I can see that's easy to change but the User Name, if that's what it is, is that something I can do or do you need to do it?;

 07:45:40 - ysuratwala@thebrain.com: Ight, did it from my end;

 07:46:00 - ysuratwala@thebrain.com: Try to generate a new one and let me know if the username is reflected;

 07:46:14 - lary@kirchenbauer.com: I new one what?;

 07:46:30 - ysuratwala@thebrain.com: try to share thought url again;

 07:47:19 - lary@kirchenbauer.com: I did and it shows the same. Should I close TB and re-open?;

 07:48:01 - ysuratwala@thebrain.com: Yes, much better if you would re log in;

 07:49:19 - lary@kirchenbauer.com: I got a new version when I did so I'm downloading that now on the desktop;

 07:50:31 - lary@kirchenbauer.com: I did and created the same Shared Thought and it still shows LaryConch.;

 07:53:11 - lary@kirchenbauer.com: On the main settings page on the desktop, I do see LK in a circle alongside "LaryKirchenbauer" which I guess is the account name now?;

 07:56:03 - ysuratwala@thebrain.com: Yes, just changed it a while ago upon your request;

 07:56:07 - ysuratwala@thebrain.com: It may take some time to reflect;

 07:56:36 - ysuratwala@thebrain.com: Maybe try to make a new thought url, see if it still shows the old laryconc;

 07:57:06 - lary@kirchenbauer.com: In the Shared Page instructions, I also see instructions to remove the shared page but I sure don't see that anywhere in the co-called  "share button dropwoen"?;

 07:59:11 - lary@kirchenbauer.com: In the instructions, I see a lot of dropdown options like "Remove", "Manage", "Share" for those pages but the only thing I see in the dropdown for a thought is the "Share Thought Page", nothing about removing, etc.?;

 07:59:46 - ysuratwala@thebrain.com: You have to go to settings for that;

 08:00:07 - ysuratwala@thebrain.com: Main Menu > Settings > Brain > Shared Pages:;

 08:01:16 - lary@kirchenbauer.com: I saw that but when  it offers "delete", it's not clear whether it's simple deleting the "share" or deleting the entire page?;

 08:04:26 - lary@kirchenbauer.com: Sorry about all this. I know it's getting late but I'm just trying to get this straight for today.;

 08:05:00 - ysuratwala@thebrain.com: Deleting the url rather;

 08:05:09 - ysuratwala@thebrain.com: You can reshare the page again;

 08:05:37 - ysuratwala@thebrain.com: It does not delete the thought itself;

 08:06:06 - lary@kirchenbauer.com: Ok, so it just deleted that it was shared not the page itself. That's a good thing. Probably should be spelled out in the instructions to avoid confusion since the word "delete" is always a concern,. (<;;

 08:08:25 - lary@kirchenbauer.com: Great. When I did that, and Shared again, the new Account name also showed up! Excellent. Thanks, John.;

 08:09:17 - lary@kirchenbauer.com: Enjoy your evening!;

Let me know if everything goes well,

Best regards,

John