Reply Back to Don #97796

https://thebrain.zendesk.com/agent/tickets/97796

Hello,

Thank you for your patience. This appears to be a rare, one-time error that can sometimes occur. There’s no need to reset anything, you can simply click the Continue button and resume your work as normal.

If you run into any errors again in the future, please send us the log files so we can confirm whether it’s the same type of issue or something different.

If you have any other questions, feel free to reach out, I’m here to help.

Best regards,

John