Update to #95062
https://thebrain.zendesk.com/agent/tickets/95062
Hello Mark,
Upon closer inspection, it's quite odd but it appears that your Brains directory is located in your Documents folder rather than your username folder.
Here’s what to do next:
- Locate the Brains Folder:
- Go to
Users/[your username]/Documents/Brains.
- Go to
- Rename the Brains Folder:
- Rename the
Brainsfolder toBrainsOriginal.
- Rename the
- Repeat the MetaDB Reset Process:
- Follow the MetaDB reset steps we provided earlier, ensuring you reference the correct Brains folder path (
Documents/Brains).
- Follow the MetaDB reset steps we provided earlier, ensuring you reference the correct Brains folder path (
After completing these steps, relaunch TheBrain and re-download your content from the Cloud.
If you encounter any issues or need further assistance, please don’t hesitate to reach out.
Best regards,
John