Reply back to Raymond #96775

https://thebrain.zendesk.com/agent/tickets/96775

Hello Raymond,

Thank you for reaching out, and I apologize for the delay in getting back to you.

I understand that you're able to log into the app, but one of your Brains is giving you a “Something went wrong” message when you try to manage it.

To help us investigate this further, could you please replicate the issue and then send us the log file?

(To do so simply navigate to Help > Open Log Directory).This will give us more insight into what’s causing the error and help us provide a targeted solution.

Let me know if you need any guidance on how to retrieve the log file — happy to walk you through it.

Best regards,