Update to AI NOTES ERROR ANDROID #97207

https://thebrain.zendesk.com/agent/tickets/97207

Hello Fred,

Thanks for following up.

Since it’s been a while, there’s a good chance your app has already been updated with the improved logging we mentioned previously. If the AI generation issue is still happening, the updated logs should now help us better understand what’s going on.

To send the log from the mobile app, please do the following:

1. Tap the top-right icon (your initials or gravatar)
2. Select Support
3. Tap Email Log File

This will generate and attach the log to a new email, feel free to send it to us directly or let us know once it’s sent.

We’ll review it and get back to you with next steps. Thanks again for your continued patience.

Let me know if you have any other questions or if there's anything else I can assist with.

Best regards,

John