Brainbox sharing issue update #94810

https://thebrain.zendesk.com/agent/tickets/94810

Hello Lisa,

Thank you for the information, we are now piecing together the clues for the problem. The next important information that we need to pinpoint the issue is an output.log file. You can send one to us from Menu > Support > Email log file

Thank you for your cooperation and patience on the matter, looking forward to resolving this for you.

Best regards,

John