Doing the detective work (issue with notes editor) #96210

https://thebrain.zendesk.com/agent/tickets/96210

Hello Kostya!

Thank you for reaching out. I’d be happy to assist! Could you provide a few more details so we can better understand the issue?

1. What specific problem are you experiencing with the text editor?
   • Are you unable to type, edit, or format text?
   • Is there lag, freezing, or unexpected behavior?

2. When does the issue occur?
   • Does it happen consistently or only in specific situations?
   • Does it affect all notes or just certain ones?

3. Are you using TheBrain on desktop or mobile?
   • If desktop, are you on Windows or macOS?
   • If mobile, are you using Android or iOS?

Please do include your build or version number

4. Have you noticed any patterns?
   • Does the issue happen after a specific action (e.g., pasting content, resizing the editor, switching thoughts)?
   • Have you tried restarting TheBrain or updating to the latest version?

If possible, please also attach a screenshot or screen recording showing the issue, as well as the Output.log file (accessible via Help > Open Log Directory) so we can investigate further.

Looking forward to your response!

Best regards,

John