Customize Table Menu Not Opening Intermittently #100846

https://thebrain.zendesk.com/agent/tickets/100846

Hello Kerry,

Thank you for the detailed follow-up, files, logs, and screen recordings.

I tested the table behavior using the likely trigger points you described, including clicking the Customize Table button with the cursor in the first/header row, different table cells, multiple tables, pasted content, and different note pane sizes. So far, I have not been able to reproduce the failure on my side.

That said, your recordings and logs are helpful, and I’m going to have the team review them as well in case this is tied to a specific editor/menu state that is not reproducing here.

If you are still on 15.0.563, please update to the latest available v15 build and try again. If the issue happens again after updating, please send one more short recording that starts from opening the thought and shows the exact sequence leading up to the Customize Table button not opening.

For now, if the menu does not open, please try moving the cursor to a regular body cell, clicking out of the table and back into it, or reopening the thought, then try the Customize Table button again.

Best regards,

John