Open in TheBrain

Cloud problem with iphone resolved on its own #97236

https://thebrain.zendesk.com/agent/tickets/97236

Hello Emanuel,

Thank you for your message, and I'm glad to hear it's working now.

Even though the issue seems to have resolved on its own, we'd still like to take a quick look at the logs to make sure there are no underlying sync problems or network issues.

To send the log file from your iPhone:

  1. Tap the top-right icon (your initials or gravatar) in the app
  2. Select Support
  3. Tap Email Log File and send it to support@thebrain.com

This will help us verify everything is syncing as expected in the background.

Let me know if you have any other questions or if there's anything else I can assist with.

Best regards,

John