Kerry Alexander, Customize Table Menu Intermittent #100846
https://thebrain.zendesk.com/agent/tickets/100846
Hello Kerry,
Thank you for letting us know.
Since the customize table button is working again now, this may be an intermittent issue. Those are harder to track down unless we can identify what triggers it, so any additional pattern you notice would be helpful.
If it happens again, could you please note:
• What you were doing right before the button stopped responding
• Whether it happens in one specific table or multiple tables
• Whether resizing the note/content pane changes anything
• Whether closing and reopening the thought, Brain, or app makes it work again
• Whether there are any other menus or right click menus that stop opening at the same time
If possible, please also send a short screen recording while the button is not responding, along with the Output.log from right after it happens.
You can find the log file by going to:
Main Menu > Help > Open Log Directory
Then attach the file named Output.log.
Best regards,
John