Error message and file location #95417

https://thebrain.zendesk.com/agent/tickets/95417

Hello Roger,

Thank you for reaching out and providing these details.

To assist further, could you please do the following:

1. Launch TheBrain and send us a log file: This will help us investigate the issue more closely. To generate a log file:
   • Open TheBrain desktop client.
   • Go to Help > Open Log Directory > Output.log
   • Attach the file to your response.

Once we have this information, we’ll provide more targeted steps to resolve the “Brain Data Verification” message and help you sync your brain

Looking forward to your response!

Best regards,

John