Brainbox issue searching #95951

https://thebrain.zendesk.com/agent/tickets/95951

Hello!

Thank you for reaching out and sharing the details of the issue as well as your patience. I understand how concerning this must be, especially with critical work at stake.

To help recover or locate the missing information, could you please provide the following details:

• Where did you save the information initially?
• Which Brain did you move the data to?
• What was the name of the thought you transferred the BrainBox items to?

Here are a few steps you can try in the meantime:

1. Search for the Thought: If you remember the name of the Thought, try searching for it directly. Does it show up in the results?
2. Search for Attachments: If the Thought name doesn't appear, try searching for the names of specific attachments that were part of the BrainBox items you moved.
3. Review Recent Changes: Open the Brain in question, and click the clock icon next to the search bar. This will display a log of your recent changes, which might help you trace where the items were moved.

If the issue persists or if you're unable to locate the data, let us know, and we’ll investigate further. It’s also worth running a Data Integrity Scan via File > Utilities > Perform Data Integrity Scan to ensure there’s no corruption in the Brain.

Looking forward to your response, and we’ll do our best to assist you in resolving this.

Best regards,

John