Brainbox not working (bob again) #96892

https://thebrain.zendesk.com/agent/tickets/96892

Hello Bob,

Thank you for your follow-up, and I truly understand the frustration this must be causing. I just tested BrainBox on my end, and it appears to be working normally again.

That said, if you're still seeing the bouncing logo with no result, there may be a caching issue or temporary hiccup on your end.

Could you please try the following steps?

1. Clear your browser cache (especially if you’re using Chrome or Firefox).
2. Close and reopen the browser, then try using BrainBox again.

We’re here to help, and I really appreciate your patience as we work through this. Let me know if the steps above don’t solve it, I’ll be glad to dig further.

Best regards,

John