update to Search API Returning Zero Results Despite Valid Content #98729

https://thebrain.zendesk.com/agent/tickets/98729

Hello,

Thank you for the detailed report, that helps a lot. I’ve checked with our engineering team, and we’d like to run one quick verification step to narrow down whether the issue is API-specific or search-index related.

Please try the exact same search queries directly in the Web Client:

https://app.thebrain.com

Use the same Brain (ID ending in 206d) and run the same text searches you used in the API.

What to look for:

• If the Web Client also returns no results, this likely indicates an indexing issue inside the Brain.
• If the Web Client does return matches, but the API still returns an empty array, that would point to an API-specific problem.

If the Web Client shows missing results, please try rebuilding your search index:

In app.thebrain.com:

Settings → Brain Settings → Rebuild Index

(Wait for the process to finish completely.)

After the index rebuild is complete:

1. Test search again in the Web Client
2. Then test the same calls again via the API

Please let me know the results of both tests, and we’ll proceed from there.

Best regards,

John