Open in TheBrain

Update to #94692

https://thebrain.zendesk.com/agent/tickets/94692

Hello again Jay,

Thank you for reaching out. To help us better understand the issue, could you clarify what you mean by "not rendering the plex properly"? A screenshot would be really helpful.

While we don’t see any errors in the log file related to crashing or restarting, there are some network errors that might be related to an update. Please try logging out of the app (gear/avatar icon in the top-right corner > Log Out), and then log back in to see if this resolves any issues.

Additionally, if you see any error messages when the app crashes, shuts down, or restarts, please let us know. Capturing a new log file at that time will give us a better chance of identifying the problem.

Looking forward to your response!

Best regards,

John