Error reports from brainbox #98655

https://thebrain.zendesk.com/agent/tickets/98655

Hello Kenneth,

Thank you for sending the logs.

To help us narrow this down, could you let me know exactly what you were sending to BrainBox when the error happened? For example, was it a file from your computer, a web link, or something else? If possible, please also share the file path or the link you attempted to add.

This will give us the clues we need to pin down what’s causing the failure.

Best regards,

John