TheBrain Log file #95135
https://thebrain.zendesk.com/agent/tickets/95135
Hello Gil Ber,
Thank you for your patience, and please accept our apologies for the delay in responding.
I attempted to replicate the issue on my end following your instructions, but I was unable to reproduce it.
To help us investigate further, could you please provide a video recording of the steps you take to replicate the issue? As the saying goes, "A video is worth a thousand words," and a video will provide us with valuable insights into the problem.
In the meantime, we will review the log file to see if it sheds any light on the issue.
Thank you for your cooperation, and we appreciate your understanding as we work to resolve this.
Best regards,
John