So slow... need log file #98941

https://thebrain.zendesk.com/agent/tickets/98941

Hello Matt,

Thank you for the detailed follow up and for answering the earlier questions so clearly.

To move this forward with engineering, we just need one clean log capture on macOS that reflects the issue as it happens.

Please follow these steps exactly:

1. Close TheBrain completely
2. Open Finder
3. In the menu bar, choose Go, then Go to Folder…
4. Paste the following path and press Enter:
5. ~/.TheBrain/v9/Logs
6. Delete the existing Output.log
7. Relaunch TheBrain
8. Reproduce the issue once, for example dragging the URL into the Brain or creating a jump thought
9. Quit TheBrain and send us the newly generated Output.log from that same folder

This will give us a clean log that we can use to review the slowdown and attachment behavior you are seeing.

Thank you again for your patience. Once we have this log, we’ll take it from here.

Best regards,

John