“Attached file cannot be downloaded” iOS #94972

https://thebrain.zendesk.com/agent/tickets/94972

Hello Herve,

Thank you so much for reaching out, and for sharing such thoughtful feedback about TheBrain! We’re thrilled to hear how much you enjoy using the software.

To assist you with the issue you're experiencing on your iPhone, could you please send us an Output.log file? To do this, try to replicate the issue again, then go to the settings wheel at the top right, expand theSupport section, and select "Email Log File." This information will greatly aid us in troubleshooting and investigating the problem.

Thank you once again for your support, and we look forward to resolving this issue for you.

Best regards,

John