Open in TheBrain

checking version TB 15 last version (Windows) #99089

https://thebrain.zendesk.com/agent/tickets/99089

Hello Peter,

Thank you for sending the detailed system information, screenshots, and the Output.log. I appreciate you taking the time to gather all of that.

I’ve reviewed what you described and the behavior is still not something I’m able to reproduce on my end with the most recent builds. In current builds, the thickness value does not accept or revert to 0 in the way you’re seeing, which makes me want to first rule out a version mismatch.

Before we escalate this further, could you please try updating to the latest available build of TheBrain 15 and test again?

To do that:

  1. Open TheBrain
  2. Go to Settings > Device > Updates
  3. Temporarily switch the update channel to Alpha (Or Beta)
  4. Let TheBrain download and install the newest build (if it does not pop-up automatically, navigate to help > check for updates)
  5. Restart TheBrain and test the link thickness setting again

After updating, please let me know:

If the issue still occurs in the latest build (v15.0.96), we’ll have a much stronger case to send this back to engineering with your logs and screenshots.

Thank you again for your patience and for helping us track this down.

Best regards,

John