Brain not visible on PC but visible on MAC and Webclient #98054
https://thebrain.zendesk.com/agent/tickets/98054
Hello Andreas,
Thank you for your kind words, we’re glad to hear you’re enjoying v15 and excited about the new developments!
A couple of quick things to check:
- Are you running into any issues switching the same Brain between v14 and v15? If so, please make sure Light Sync is unchecked in v15 before also opening that Brain in v14.
- Since the Brain shows up on your Mac and in the web client but not on your PC, please confirm the following:
- On the PC, make sure you’re logged into the same account you use on your Mac and on the web.
- Check if the Brain might be hidden, on the Brain list there’s an option to Show Hidden Brains.
- Restart TheBrain on your PC after verifying the login.
Let us know what you find, and we’ll take it from there.
If you have any other questions, please feel free to ask. We are here for you.
Best regards,
John