SQLITE ERROR #96669

https://thebrain.zendesk.com/agent/tickets/96669

Hello Mark,

Thank you so much for your patience, I truly apologize for the delay in getting back to you, we’ve been working through a higher than usual volume of tickets.

The error you're encountering is something we've seen before and is typically resolved by performing a MetaDB reset.

Here’s how to do that:

Step 1: Navigate to the MetaDB directory

1. Open File Explorer
2. Go to:

C:\Users\[your username]\AppData\Local\TheBrain\MetaDB

(Note: If you don’t see the AppData folder, you may need to enable hidden items in the File Explorer View settings)

Step 2: Rename the MetaDB file

1. Locate the file named TheBrainMeta.db
2. Rename it to TheBrainMeta.db.old

Step 3: Restart TheBrain

Open TheBrain again and log in. This will rebuild a fresh database and should clear the issue.

Let me know how it goes or if you need any assistance along the way, happy to walk you through it if needed.

Best regards,

John