Disable content previews to avoid lag #95910

https://thebrain.zendesk.com/agent/tickets/95910

Hello Gary,

Thank you for the detailed explanation, it’s much appreciated. You’re spot on regarding the potential cause of the freeze. Disabling the "Show content previews when searching" option is a good move, especially when large documents (e.g., a 1,000-page file) are involved, as they can cause the system to hang while generating previews.

Please continue running with this setting disabled and let us know if you experience any further issues. If the problem persists, feel free to send us a new log file so we can investigate further.

Best regards,

John