Reply back to adc #97855

https://thebrain.zendesk.com/agent/tickets/97855

Hello again,

Thank you for following up.

1. Being signed out on one device can occasionally happen after an update or reinstall. Since you’re still logged in on your other devices, your data remains safe.
2. If you’re not receiving the reset email, please check your spam or junk folders just in case. Sometimes email delivery can be delayed or blocked by filters. If the email still doesn’t come through, let us know and we can assist you directly.

Best regards,

John