Image Capture Shows Black Box, #100614

https://thebrain.zendesk.com/agent/tickets/100614

Hello,

Thank you for reporting this.

Could you please send a little more detail about how you are capturing the image?

For example, are you using a TheBrain capture option, adding the image as an attachment, pasting a screenshot into notes, or using BrainBox/browser capture?

Please also let us know:

• Which version of TheBrain you are using

• Whether you are on Windows, macOS, iOS, or Android

• Whether this happens with every image capture, or only when capturing from a specific app or website

• Whether the image appears as a black box immediately, or only after reopening the thought

• If possible, please send a screenshot or short screen recording showing the capture steps and the black box result

I tested image capture on my side and was not able to reproduce the black box behavior so far, so the exact capture method and source window will help us narrow this down.

Best regards,

John