Early Renewal Offer Email #101341

https://thebrain.zendesk.com/agent/tickets/101341

Hello James,

Thank you for reaching out.

I’d be glad to help you proceed. The $119 early renewal offer is tied to the specific TheBrain account/email address that received the offer, and sometimes that may be different from the current email shown on the account if the account email was changed previously.

Could you please confirm which email address received the renewal offer?

Once we have that, we can locate the correct customer offer page for you.

For reference, the offer email includes a few options:

Renew early for $119

This is the best option if you want to continue with Pro Service and save on your next year. It gives you the next year for $119, then renews afterward at your locked-in loyalty rate of $159/year.

Upgrade to Max for $299 first year

This is the better option if you expect heavier Cerebro AI usage or need much more cloud attachment storage. Max includes over 8× the online storage and 4× the Cerebro AI allowance compared with Pro, then renews at $399/year.

Do nothing and keep your $159/year loyalty rate

If you do not want to renew early or upgrade, you can simply keep your current Pro subscription active. It will continue renewing at your locked-in $159/year rate.

Based on your message, if you are mainly interested in saving on your current Pro Service, the $119 early renewal is likely the right option. Please send the email address that received the offer, and we’ll help you get to the correct page.

Best regards,

John