Update to metadb reset (possible intel iris graphics issue) #95700

https://thebrain.zendesk.com/agent/tickets/95700

Hello Michael,

Thank you for providing the logs!

Could you let us know what kind of graphics you’re running? Is it perhaps Intel Iris Xe Graphics? This issue is likely related to a known bug in Intel’s Iris Xe Graphics Driver that was recently resolved in a driver update.

To confirm and troubleshoot, please try the following steps:

1. Disable Hardware Rendering:
   • Launch TheBrain.
   • Navigate to Options > Preferences > Experimental and check the box for Disable Hardware Rendering.
   • Re-test to see if your typed text appears as expected.

2. If disabling hardware rendering resolves the issue:
   • Download and install the latest graphics driver update from Intel using the following link:

Intel Arc & Iris Xe Graphics Driver Update.

• • After installing the driver, restart your computer.
  • Launch TheBrain again and uncheck the Disable Hardware Rendering option under Preferences > Experimental.

If the issue persists after following these steps, please let us know, and we’ll investigate further.

Thank you for your cooperation, and I look forward to hearing back from you!

Best regards,

John