TheBrain Cannot Configure Reports - SYSTEM FREEZES - #98574

https://thebrain.zendesk.com/agent/tickets/98574

Hello Jeff,

Thank you for reaching out.

To better understand what’s causing TheBrain to freeze when configuring reports, could you please share a short screen recording or a few screenshots showing the exact steps that lead up to the issue? This will help us see whether the freeze occurs when selecting a specific type, tag, or combination.

It would also be helpful if you could attach your Output.log file right after reproducing the problem once. You can find it by going to Help › Open Log Directory from the top menu.

Once I have that information, I can review it with our team and provide the next step.

Best regards,

John