Windows 11 update permission failure #100222

https://thebrain.zendesk.com/agent/tickets/100222

Hello Karl,

Thank you for writing in.

This does not look like an account issue. The update is being blocked because Windows is not allowing the installer to run with the required permissions.

If this computer is managed by an organization, please contact your administrator or IT team and have them allow or run the update for you.

If this is your personal computer, try running the installer as administrator:

• Close TheBrain

• Right click the installer

• Select Run as administrator

• Approve the Windows permission prompt

If Windows still blocks it after that, the permission restriction is likely coming from your Windows security or device policy settings.

Best regards,

John