Reinstall the Brain 12 Issue Stuck at Data Migration Loop #98616

https://thebrain.zendesk.com/agent/tickets/98616

Hello David,

Thank you for reaching out.

Could you tell us roughly how long the migration has been stuck on “Data Migration in Progress…”? Depending on the size of your Brains and the speed of your system, this step can take a while to complete.

To help us narrow down what’s happening, please let us know:

• Are you reinstalling from a local backup or from a synced cloud account?

• Do you see any progress movement (bar filling, drive activity, CPU usage)?

• What version of Windows or macOS are you using?

• If possible, could you send a short screen recording of the migration window and your Task Manager/Activity Monitor while it’s running?

That will help us determine whether it’s actively working or stuck in a loop.

Best regards,

John