Open in TheBrain

Embedded Browser Sluggishness in TheBrain 15 #101301

https://thebrain.zendesk.com/agent/tickets/101301

Hello Jan Peter,

Thank you for the very detailed report and for attaching the log.

The timestamps and specific log errors are useful. They give us a clear picture of what was happening in 15.0.572 during the slowdown, especially around the embedded web view, Notes editor initialization, and Plex/layout errors.

Since several builds have been released after 15.0.572, I would like to confirm whether the same issue still reproduces on the current stable build. That will tell us whether this was already addressed by later UI/Notes fixes or whether we still have a current embedded-browser issue to escalate with your log evidence.

Please update to the latest build here:

Main Menu > Help > Check for Updates (Should be version 15.0.584)

If the in-app updater does not show the latest build, you can install it directly from:

https://www.thebrain.com/download

You can install it over your existing installation. Please do not uninstall TheBrain or move/delete any Brain data folders.

After updating, please test the same workflow again:

If the sluggishness still occurs on the latest build, please send us:

You can find the log here:

Main Menu > Help > Open Log Directory

Then attach the file named Output.log.

Your original log is still helpful and we’ll keep it with the case. A fresh log from the latest build will let us compare whether the same embedded-browser/Notes editor errors are still occurring.

Best regards,

John