MacOS v15 error on launch #98200
https://thebrain.zendesk.com/agent/tickets/98200
Hello Steven,
Thank you very much for trying out TheBrain 15 on macOS Sequoia and for sending this in, much appreciated.
To help us see what’s happening, could you please send us your Output.log file?
- If you are able to open TheBrain’s menu: click the three horizontal bars in the top left > File > Help > Open Log Directory, then attach the file named Output.log.
- If the app won’t let you get that far:
- In Finder, click Go > Go to Folder.
- Type
/.TheBrain(without quotes) and press Enter. - Open v9 > Logs (note: the folder is still named “v9” regardless of version).
- Attach the file named Output.log.
This will give us a clearer picture of why you’re seeing the error on launch.
Best regards,
John