David’s System DLL issue part 2 #96769
https://thebrain.zendesk.com/agent/tickets/96769
Hello David,
Thank you for sending over the log files and background details. I’ve reviewed the logs, and while a couple of the errors appear to be system-level and not something we can address directly within version 14, I did notice one related to highlighting text in a PDF. If you’re able to consistently reproduce that issue with steps, we’d be happy to take a closer look.
Also, I wanted to clarify a couple of things based on your note—just to make sure we’re on the same page:
- Are you seeing a general slowdown across your entire Windows 11 system, or are you noticing the slowdown specifically while using TheBrain?
- You mentioned identifying a System DLL that might be causing the problem—could you share a bit more about that? Knowing which DLL you’re referring to could help us better understand any potential interactions.
Appreciate you taking the time to dig into this, and I’m here to help however I can.
Best regards,
John