Another update 2 to Brain 15 does not work #98529

https://thebrain.zendesk.com/agent/tickets/98529

Hello Walter,

Thank you for clarifying.

No need to uninstall TheBrain 14, that version can safely remain installed.

At this point, we’d like to gather a bit more information to narrow down what’s blocking the v15 installer. Could you let us know:

1. Is this a personal or company-issued computer?
2. Do you have any antivirus or security software installed (other than Windows Defender)?
3. Have you noticed any permission restrictions when installing other apps recently?

The installer should normally have full access to its own directory, so these details will help us determine what might be interfering.

Best regards,

John