Reply to Michael King #99091

https://thebrain.zendesk.com/agent/tickets/99091

Hello Michael,

Thank you for reaching out, and no need to apologize, I’m happy to help.

At the moment, I don’t see a phone number in your message, so I’m not able to call you yet. If you would like us to call you, please reply with the phone number you can receive calls on, including the country code.

Just to set expectations clearly:

• We do not have a 1-800 number.
• We can place an outbound call if a number is provided and a time is scheduled.
• We are also happy to help by typing here if that’s easier for you.

Since you mentioned you’re in the Eastern time zone and available tomorrow, please let me know:

1. The phone number to call (if you want a call), and
2. A preferred time window in Eastern Time.

If you prefer to continue by typing instead, just let me know what issue you’re running into with your account or renewal, and I’ll help you step by step.

I’ll watch for your reply.

Best regards,

John