Helping Marnie #96522

https://thebrain.zendesk.com/agent/tickets/96522

Hello Marnie,

Thank you for getting back to me. It sounds like the steps might have been a bit unclear, and that’s totally okay, we’ll walk through it together.

Could you please send me a screenshot of what you’re currently seeing when you try to access the settings or support options? That will help me understand where things are getting stuck.

I’ll send over some screenshots from my end to help guide you step by step. We’ll get it sorted out together.

Best regards,

John