update to UNEXPECTED ERROR not lineup #100183

https://thebrain.zendesk.com/agent/tickets/100183

Hello Patrick,

Thank you again for sending the error report and logs.

I took a closer look with the team, and the error in the report does not seem to line up cleanly with the “not responding” hang you described, so the next step is to narrow down exactly what is happening.

Could you please let me know:

• What you are doing right before the unexpected error appears
• What you are doing right before the search hang happens
• Whether the hang happens every time you enter a typo in search, or only sometimes
• Whether the app shows an error message, freezes, or closes unexpectedly

If possible, please also send a short screen recording showing the issue. That would be especially helpful here.

Best regards,

John