Wrong brz file path #97933

https://thebrain.zendesk.com/agent/tickets/97933

Hello James,

Thank you for writing in and for sharing the error message. The issue here is not with the backup itself but with the path that was selected. Windows is trying to open the .brz from a location that doesn’t look valid (openfile:C:\...), which is why the import fails.

To fix this, please try again with these steps:

1. Make sure you know exactly where the .brz backup file is saved (for example, in your Desktop or Downloads folder).
2. In TheBrain, go to File > Import > Brain Archive (.brz).
3. Browse to the correct .brz file and select it directly.

That should work without the path error. If it still doesn’t, let me know the exact steps you’re taking when selecting the file so we can walk through it together.

If you have any other questions, please feel free to ask. We are here for you.

Best regards,

John